Frequently Asked Questions

Frequently Asked Questions

How far in advance do I need to order my cake?


We have several 'order cut off dates' for different orders. We recommend all wedding cake orders are placed 3 - 6 months in advanced. Please call us at 705-999-2860 or 647-559-6468 to secure your date.


Can I order a cake? My wedding is 2 weeks away!


Yes we will likely be able to accommodate you depending on the status of our existing orders.  If you require a cake on short notice, give us a call! Please note; there is a $100 premium added to last minute orders.


How much deposit do you require?


We require 50% non-refundable deposit when order is placed to hold the date and final payment of balance will be due 3 weeks prior to date of delivery/pick-up.


What types of payment do you accept?


We accept Debit, Visa, MasterCard, and Email interact transfers.


What flavors do you offer?


We offer the following flavors:


Classic Chocolate, Lemon, Classic Vanilla, Red Velvet, Hazelnut, Raspberry, Strawberry, Pink Velvet, Banana, Carrot, Vanilla Caramel.


 

Can I choose more than 1 flavor?


We offer a vanilla or chocolate sponge base, paired with their complimenting fillings. Each tier has 4 layers of cake with 3 layers of filling. The option of multiple flavors is available at an additional cost of $15/flavor.


Do you accommodate allergy, gluten free or dietary restrictions?


Due to the fact that we work with nuts, we cannot guarantee a nut free product. With regards to dietary restrictions, our recipes cannot be altered without compromising the quality and taste of the products, therefore we cannot accommodated these products at this time.


Can I drop by to view the shop and check out available designs?


Yes you can. We are open Monday to Friday 11 AM - 4:30 PM. Consultations for Saturday, Sundays and Mondays are by appointment only. Please call   705-999-2860 or 647-559-6468


Do you accommodate early or late consultations?


Yes we do. Please call 705-999-2860 or 647-559-6468 if you wish to book an early or late appointment.


I don't know how many will be attending. How do I know what size to order?

We offer total flexibility to change your order at least 1 month prior to event. You can give us an estimated number when you place your order. If you wish to increase or decrease the estimated number 1 month prior to the event, we will adjust the final balance accordingly.


Can I use Styrofoam tiers to add height to my cake?


Yes we can replace real cake with Styrofoam if you desire. Please keep in mind, that replacing cake with Styrofoam is not a cost advantage.  Most of the cost of building a custom cake is on the edible artwork, labor of making each of those individual petals, custom pieces of lace, hand rolled pearls, or tiny figurines.  Even though your tier may not be edible, you will only be replacing the cost of flour, sugar, eggs, etc., with Styrofoam, which we will gladly price out for you.


Is the top tier of my wedding cake included in my cost?


Yes, the top tier is included on the quote per servings.  If you are planning to, save it for your anniversary of future date, please let us know and we will adjust the lower tier servings to accommodate all guests.


How do I preserve my top tier for our anniversary?


We will provide a standard 4" tall transportation box at your wedding to help your coordinator box your cake for you.  Please keep in mind that the lightweight cardboard box is for ease of transport only. We advise that you properly wrap, freeze, and preserve your wedding cake.  We recommend that the cake is either vacuum sealed or wrap tightly in cling wrap, at least two layers, and aluminum foil. Freeze and take out whenever you need it.


Do you deliver?


Yes. Our delivery fee is $50 within Barrie. We coordinate with your venue directly to confirm time, leaving you with one less thing to worry about! All of our cakes are delivered with an extra box for your top anniversary tier.


How far do you deliver?


We currently service venues within the Barrie, Innisfil Alliston, Orillia and GTA. For deliveries out of the Barrie an additional fee may apply, please email or call us to inquire: 705-999-2860 or 647-559-6468


What if I had a particular design in mind? Can I bring in a photo?


Yes you can! We encourage people to do some research prior to booking a consultation. If there is a particular design you would like us to quote on, please feel free to email us and include the number of servings and tiers you require.


What is your ‘JYK Cakes Creations’


The ‘JYK Cakes Creations’ is our answer for budget conscience customers. Everyone deserves a beautifully made and great tasting cake for their special occasions. The 'JYK Cakes Creations’ consists of beautifully designed wedding cakes at a lower cost. Colors can be customized at no additional cost (excluding metallic gold, silver and pearl, these are added at a premium cost). See our ‘JYK Cakes Creations'.


I’ve browsed the ‘JYK Cakes Creations’ but I can’t find what I’m looking for. Do you offer custom cakes?


Yes, JYK Cakes started out as a custom wedding cake boutique specializing in elaborate designs and we still do that. Prices for our custom cakes vary depending on the size, style and details. You’re encouraged to bring along photos of design elements you would like to include as well.


Do you charge a consultation fee?


Yes, there is a $19.95 consultation and tasting fee. This fee is non-refundable, however if the order is placed within 30 days following the tasting, the fee will be applied to the final balance. Click Here to book an appointment. 


Walk in Casual Consultations or quick ‘in bakery’ consultations -Free